When you select and implement Microsoft Dynamics CRM as your customer relationship management solution, you’re not just getting the best CRM system on the market, you’re also getting the best support. There is a wide range of material out there to help your staff get the most out of the vast array of tools that come with Microsoft Dynamics CRM, and Microsoft has made it even easier with a revamped Microsoft Dynamics Help & Training website. Here you can find ebooks and videos on a great many Microsoft Dynamics CRM topics.
This new visual selector page looks great, and more importantly, it makes it easier and faster to find the information you’re looking for. Whether you want to watch videos on the latest new features, or you want an ebook that clearly explains how to perform a particular task, such as importing your contacts into Microsoft Dynamics CRM, you can find what you’re looking for quickly here. There is information here for people new to Microsoft Dynamics CRM, introducing capabilities and helping you get started, and there is information for the experienced system administrator as well. Either way, this is great content that will help you get the most out of your investment in Microsoft Dynamics CRM.
A Wealth of Dynamics CRM Tutorials at Your Fingertips
There are more than 70 ebooks and videos to choose from here, covering a wide range of topics, so chances are you’ll find just what you need, and it’s organized so you can find it quickly. You can scroll through the topics, organized by category, or you can click on a category at the top of the page to drill right to the area you’re looking for, such as:
- Get started
- New features
- Sales
- Marketing
- Service
- Mobile
- Outlook
- Social
- Admins
And if you’re not using Microsoft Dynamics CRM, but considering it, the “Get started” content is a great way to preview the solution and what it can do for you.
