Microsoft Dynamics GP (Great Plains) Field Service Management Solution

But that can only happen if your field service operations processes are optimized and your field service workers are not burdened with cumbersome admin tasks or paperwork, but are able to focus on their tasks and get the work done efficiently and on time.

If you need a field service management solution that can help you achieve your core business goals easily and effectively, then Field Service Management Operations in Microsoft Dynamics GP is the solution for your business. Microsoft Great Plains is packed with field service friendly features and tools designed to help you improve customer satisfaction and drive revenue.

Using the Field Service Management Operations module, businesses can benefit from improved work order tracking, effectively optimize contract management or administration, and enhance project management thereby boosting their core service functionality.

Streamline field operations with Dynamics GP Field Service Management

Manage complex field service operations with higher levels of profitability and customer satisfaction. MIG & Co. is one of the premier implementers of Field Service Management software offering both Microsoft Dynamics Great Plains (GP) Field Service and Wennsoft Field Service with tight integration into Great Plains (GP).

Either of these systems integrate essential accounting, distribution, and service processes to increase technician productivity, reduce overhead, and open up new revenue opportunities while focusing on what’s important — your customer.

We are able to offer the following modules to streamline your field service operation:

• Service Call Management
• Contract Administration
• Returns Management (RMAs)
• Preventative Maintenance
• Depot Management
• eService Calls