Dedicated support from our certified consultants at your service
Our plans provide award-winning support at an affordable fixed rate. Instead of being billed ad-hoc, clients can budget for a flat rate cost that will cover their service requests whenever they occur.
We understand your business tech adoption plans are governed by your market and business requirements as well as budgetary constraints. Which is why we offer our clients with three different support plans – these include Basic, Plus, and Premium. Based on what works the best for your business, you can go ahead and utilize any of these support plans.
You can learn more about what each of these support plans includes below.
Compare Our Support Plans
The table below provides an overview of the services included in each of our support plans. You can learn more about any of the services listed below by left clicking or tapping on the service name.
BASIC
For companies that have minimal support needs throughout the year. Does not include live training or year-end close assistance.
PLUS
For companies that have moderate support needs throughout the year. Includes live training sessions and year-end close assistance.
PREMIUM
For companies that have significant support needs throughout the year. Includes live training sessions and year-end close assistance.
General support questions
8 / Year
15 / Year
50 / Year
Problems / Break-fixes
8 / Year
15 / Year
50 / Year
Live training sessions
5 / Year
10 / Year
Year-end close assistance
One-on-one review w/ Support Manager
Annually
Quarterly
Priority response guarantee
Low
Medium
High
BASIC
For companies that have minimal support needs throughout the year. Does not include live training or year-end close assistance.
General support questions
8 / Year
Problems / Break-fixes
8 / Year
Live training sessions
Year-end close assistance
One-on-one review w/ Support Manager
Priority response guarantee
Low
PLUS
For companies that have moderate support needs throughout the year. Includes live training sessions and year-end close assistance.
General support questions
15 / Year
Problems / Break-fixes
15 / Year
Live training sessions
5 / Year
Year-end close assistance
One-on-one review w/ Support Manager
Annually
Priority response guarantee
Medium
PREMIUM
For companies that have significant support needs throughout the year. Includes live training sessions and year-end close assistance.
General support questions
50 / Year
Problems / Break-fixes
50 / Year
Live training sessions
10 / Year
Year-end close assistance
One-on-one review w/ Support Manager
Quarterly
Priority response guarantee
High
Request
Support Information
Complete the short form to request additional information about our award-winning support plans.
Looking for further information?
If you have questions about any of our support plans or would like to talk to one of our support specialists about which plan is right for you, call us at 1.855.MIG.CORP (644.2677)
